All apparel orders ship within 3 to 5 business days of their purchase date. We use USPS First Class mail to ship packages lighter than 13 oz. and USPS Priority Mail for packages heavier than 13 oz. Standard domestic transit time for First Class is anywhere from 2-5 days; for Priority Mail, it's 2-3 days.
We always defer to the shipping address provided at checkout, so please double-check that your address is correct when ordering!
When your order ships, you will receive an e-mail notification with USPS tracking information. If you have any questions about your order, reach out to us - we're here to help!
To exchange your item(s), please do the following:
Ship the item(s) back to us.
Please include with the item a note indicating:
1. what you'd like to exchange for,
2. your return address,
3. your original order number,
4. and your first and last name.
Mountains to Sea Trail
c/o Home State Apparel
3019 Pacific Ave
Greensboro, NC 27406
When we receive your item(s), we'll ship you exchange back as soon as possible.
All exchange requests must be made within 14 days of the delivery date of the product.
Apparel products are eligible for exchange so long as they are UNWASHED and UNWORN.
The product you are requesting in exchange is equal in price to the product you originally purchased.
If you are not 100% satisfied with your purchase, we will gladly offer you a refund for the original cost of your items minus the shipping costs. Refund requests must be made within 30 days of delivery date, and apparel must be unwashed and unworn.
To send your item back for a refund, please follow the instructions for an exchange and include a note specifying that you'd like a full refund. When we receive your return, we'll credit your account immediately for the original cost of the item(s) minus shipping.
Defects & Mistakes
If something is wrong with your order upon delivery (ripped garment / wrong order received / wrong size received) PLEASE CONTACT US within 30 days of delivery date! We will send you a replacement item immediately and cover shipping costs if the problem is obviously our fault.
***Credit Card Charges
Please note that charges will appear as HOME STATE APPAREL on your credit card statement.